RULES FOR SALE
CONDITIONS OF SALE
The goods shipped will always be accompanied by a shipping letter, which will contain the complete list of the material actually shipped and any other documents required by law (receipts - product guarantees - etc.). The goods are always shipped to the customer with free packaging. URBAN CARP SHOP SRL reserves the right not to process orders for amounts less than Euro 20.00. The prices shown in this "E-commerce" catalog are inclusive of VAT.
TREATMENT OF PERSONAL DATA
WARRANTY
In accordance with the provisions of Law Decree N ° 196 of 30/06/03, we inform you that your personal data as reported, will be included in the database of the company "URBAN CARP SHOP SRL" and used exclusively for administrative use for any communications and for shipments of the goods you wish to order. At any time and for any reason you may request to modify and / or delete your data from our archive
All products in this "E-commerce" catalog are covered by the manufacturer's original warranty, pursuant to Legislative Decree 24/02. Damages caused by misuse and "URBAN CARP SHOP SRL." Are not to be considered guaranteed. will not be held responsible for direct or indirect damages deriving from improper use of the products sold.
In the event that the customer for any reason is not satisfied with the goods purchased, the "URBAN CARP SHOP SRL." undertakes to reimburse or replace with other goods for an amount equal to that paid (minus any shipping costs and cash on delivery). The goods must be returned to "URBAN CARP SHOP SRL", intact in all its parts, in its original packaging (including any delivery letters and / or warranty certificates), carriage paid within and no later than 10 days from receipt of the goods . For no reason will be accepted returns on delivery or carriage forward. APPLICATION OF LAW N ° 185 OF 22/05/99 TO PROTECT THE RIGHTS OF THE CONSUMER.
PAYMENT METHODS
POSTE PAY (if you choose this payment option please contact us in advance)
CASH ON DELIVERY (add 2% of the total order and in any case a minimum of 3.50 Euros
BANK TRANSFER PAYING by bank transfer, the goods will be shipped only after verifying that they have been credited to our current account. (IF YOU OPT FOR THIS PAYMENT METHOD YOU WILL BE CONTACTED VIA MAIL WITH THE INSTRUCTIONS TO PROCEED AND THE BANK DATA.) The reason to be reported on the bank transfer must indicate: the order number, the name and surname of the sender. In the current state of the banking system, the transferred amount is credited to the beneficiary's current account no earlier than 1/2 working days from the date of execution of the same.
COLLECTION IN STORE URBAN CARP SHOP SRL GIVES YOU THE POSSIBILITY TO BOOK YOUR CART ONLINE AND COLLECT AND PAY YOUR GOODS IN PERSON IN THE STORE (SERVICE ACTIVE IN RESPECT OF THE HOURS OF THE PHYSICAL STORE).
WHAT TO DO WHEN YOU RECEIVE THE GOODS
In order to make our service more and more efficient, we recommend checking the conditions of the packaging at the time of delivery. If the package is not perfectly intact, it must be withdrawn with reserve, by writing on the delivery note the words "YOU ACCEPT WITH RESERVE OF QUALITY CONTROL <PARCEL UNCLOSED>. If instead the package is seriously damaged, the goods must always be refused, affixing on the delivery note the wording "GOODS REFUSED FOR DAMAGED PACKAGE". However, before collecting the goods, always check that the number of packages delivered corresponds to the number shown on the shipping note. No complaints will be accepted after the delivery of any materials damaged during the delivery. transport (PACKAGE WITHDRAWAL AND NOT PERFECTLY INTEGRAL) if the goods have not been accepted in advance subject to control.